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	<title>Destination University® Blog: Teaching Businesses &#38; Communities How to Reinvent Themselves into Consumer Destinations &#187; General</title>
	<atom:link href="http://www.communityreinvention.com/category/general/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.communityreinvention.com</link>
	<description>Written by Jon Schallert</description>
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		<title>Poken makes USA debut at Summit Business Conference in Boulder, Colorado with retail technology &amp; electronic networking tools</title>
		<link>http://www.communityreinvention.com/2011/10/04/poken-makes-usa-debut-at-summit-business-conference-in-boulder-colorado-with-retail-technology-electronic-networking-tools/</link>
		<comments>http://www.communityreinvention.com/2011/10/04/poken-makes-usa-debut-at-summit-business-conference-in-boulder-colorado-with-retail-technology-electronic-networking-tools/#comments</comments>
		<pubDate>Tue, 04 Oct 2011 19:05:37 +0000</pubDate>
		<dc:creator>Jon Schallert</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Poken]]></category>
		<category><![CDATA[Small Business Advice]]></category>
		<category><![CDATA[Summit Business Conference]]></category>
		<category><![CDATA[Business card replacement]]></category>
		<category><![CDATA[Downtown Boulder Colorado]]></category>
		<category><![CDATA[Hotel Boulderado]]></category>
		<category><![CDATA[Poken Sparks]]></category>
		<category><![CDATA[Poken Tags]]></category>
		<category><![CDATA[Retail technology]]></category>

		<guid isPermaLink="false">http://destinationublog.com/?p=1130</guid>
		<description><![CDATA[A future-is-now business card replacement and electronic shopping tool will debut at the Summit Business Conference October 18-19 in Boulder, Colorado.]]></description>
			<content:encoded><![CDATA[<p><a href="http://destinationublog.com/wp-content/uploads/2011/10/Poken-debuts-at-Summit-Business-Conference.jpg"><img class="alignleft size-medium wp-image-1132" title="Poken debuts at Summit Business Conference" src="http://destinationublog.com/wp-content/uploads/2011/10/Poken-debuts-at-Summit-Business-Conference-300x293.jpg" alt="" width="240" height="234" /></a>A future-is-now business card replacement and electronic shopping tool will debut at the Summit Business Conference October 18-19 in Boulder, Colorado.</p>
<p>Participants will wear Pokens, whimsical devices that use near field communication (NFC) to retrieve and store information from fellow attendees, and then, electronically network with their connections from their computers.</p>
<p>The conference, organized by The Schallert Group of Longmont, Colorado, brings eight headline speakers to a single stage, providing independent entrepreneurs and small businesses access to insights usually available only to Fortune 500 companies.</p>
<p>Rather than exchanging business cards, Summit attendees can collect contacts by holding the Pokens close, – a “high four” from the four-fingered hand of playful characters such as a kitten or panda.</p>
<p><a href="http://destinationublog.com/wp-content/uploads/2011/10/Poken-Panda-Spark-at-the-Summit-Business-Conference1.jpg"><img class="alignleft size-full wp-image-1151" title="Poken Panda Spark at the Summit Business Conference" src="http://destinationublog.com/wp-content/uploads/2011/10/Poken-Panda-Spark-at-the-Summit-Business-Conference1.jpg" alt="" width="170" height="130" /></a></p>
<p>The green glow signals that the connection has been made.</p>
<p>In a first-in-the-U.S. pilot, conference-goers can visit Boulder businesses equipped with Poken technology and will experience this two-way NFC exchange of information. For example, information and videos about fine wine for sale can be passed to customers, while the store receives information about the prospective purchaser.</p>
<p>“Boulder will be the first city in the country where Poken Sparks and Poken Tags are demonstrated,” says Jon Schallert, president of The Schallert Group and a speaker at the conference. “We’re going to put them in different retail stores and conduct a Downtown Boulder treasure hunt.”</p>
<p><a href="http://destinationublog.com/wp-content/uploads/2011/10/Poken-Mobile-will-be-demonstrated-at-the-Summit-Business-Conference.jpg"><img class="alignleft size-full wp-image-1135" title="Poken Mobile will be demonstrated at the Summit Business Conference" src="http://destinationublog.com/wp-content/uploads/2011/10/Poken-Mobile-will-be-demonstrated-at-the-Summit-Business-Conference.jpg" alt="" width="242" height="164" /></a>Poken devices, created in Switzerland and just now coming to North America, are popular for social networking – a paperless way to collect more than phone numbers at parties – and are finding application in more fields.</p>
<p>This fall, Indiana State University became the first college to distribute Pokens to all incoming students, easing introductions and potentially boosting retention for the school.</p>
<p>Schallert, arranged to introduce Pokens at the Summit Business Conference after he discovered the technology in an in-flight magazine article.</p>
<p>The cutting-edge application fits the event’s aim to elevate small businesses, he says.</p>
<p>“Our conference is really a way that any size business can play on a level playing field with some big companies that would normally get this expert advice. There’s a synergy that comes from combining new technology and these top business experts together to teach independent entrepreneurs.”</p>
<p>In addition to Schallert, speakers are Michael Kerr, a humor expert; Debra Fine, a business networking expert; Terri Norvell, a leadership development expert; Andy Core, a wellness expert; Marti Barletta, author and worldwide expert on marketing to women; Henriette Klauser, an author and authority on writing productivity; and Shawne Duperon, an Emmy-winning TV producer and publicity strategist.</p>
<p>&nbsp;</p>
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		<title>Writing Expert Dr. Henriette Klauser to Speak at Summit Business Conference</title>
		<link>http://www.communityreinvention.com/2011/09/25/writing-expert-dr-henriette-klauser-to-speak-at-summit-business-conference/</link>
		<comments>http://www.communityreinvention.com/2011/09/25/writing-expert-dr-henriette-klauser-to-speak-at-summit-business-conference/#comments</comments>
		<pubDate>Mon, 26 Sep 2011 03:39:33 +0000</pubDate>
		<dc:creator>Jon Schallert</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Summit Business Conference]]></category>
		<category><![CDATA[Dr. Henriette Klauser]]></category>
		<category><![CDATA[Henriette Klauser]]></category>
		<category><![CDATA[Make it Happen]]></category>
		<category><![CDATA[Reticular Activating System]]></category>
		<category><![CDATA[Summit Conference - Boulder Colorado]]></category>
		<category><![CDATA[Write it Down Make it Happen]]></category>
		<category><![CDATA[Writing on Both Sides of the Brain]]></category>

		<guid isPermaLink="false">http://destinationublog.com/?p=1113</guid>
		<description><![CDATA[Once you’ve listed your dreams, the handwriting isn’t just on the wall, says Dr. Henriette Anne Klauser. It’s in the filter at the base of your brain, the reticular activating system (RAS) that helps direct your attention. That’s why Klauser, author of Write It Down, Make It Happen: Knowing What You Want, And Getting It and four other books, advocates list-making to achieve your goals.]]></description>
			<content:encoded><![CDATA[<p><a href="http://destinationublog.com/wp-content/uploads/2011/09/Summit-Business-Conference-Henriette-Klauser-to-speak-at-Summit-Business-Conference.jpg"><img class="alignleft size-medium wp-image-1118" title="Summit Business Conference - Henriette Klauser to speak at Summit Business Conference" src="http://destinationublog.com/wp-content/uploads/2011/09/Summit-Business-Conference-Henriette-Klauser-to-speak-at-Summit-Business-Conference-192x300.jpg" alt="" width="192" height="300" /></a>Once you’ve listed your dreams, the handwriting isn’t just on the wall, says Dr. Henriette Anne Klauser. It’s in the filter at the base of your brain, the reticular activating system (RAS) that helps direct your attention.</p>
<p>That’s why Klauser, author of <em>Write It Down, Make It Happen: Knowing What You Want, And Getting It </em>and four other books, advocates list-making to achieve your goals.</p>
<p>It worked for her 10-year-old son Peter, even though he forgot the list for two years. When he discovered it while cleaning his room, every item, including learning karate, sleeping overnight in a park and getting a pet bird had happened.</p>
<p>It also worked for Lou Holtz when he lost his job at 28 and his wife urged him to record his dreams. At last report, 91 of the 107 goals, including coaching at the University of Notre Dame, winning a national championship, meeting the Pope, dining at the White House, appearing on the Tonight Show and making a hole-in-one have happened.</p>
<p>It can work for anybody, Klauser says.</p>
<p>“When you write up your list, write what you would do if money was not an object and time was not a factor,” she advises, insisting that each record include the date. “Then I tell them money is not an object and time is not a factor.”</p>
<p>Klauser is among nine headline experts appearing at the Summit Business Conference (<a title="Register for the Summit Business Conference" href="www.SummitBusinessConference.com" target="_blank">www.SummitBusinessConference.com</a>) Oct. 18-19 in Boulder, Colorado, a rare gathering that brings Fortune 500-level advice business entrepreneurs and community leaders.</p>
<p>Her focus on writing started when she noticed that some of her university students and some of her fellow Ph.D. candidates suffered writing anxiety. Her first book, <em>Writing on Both Sides of the Brain,</em> is in its 39<sup>th</sup> printing.</p>
<p>“I wanted to put in concrete evidence about how the brain is functioning,” she says. “It was a natural thing when I heard about the RAS. I want to change the nature of people’s relationship with writing, to recognize that writing is a tool that can help us.”</p>
<p>Another book, <em>With Pen in Hand</em>, describes how writing can help deal with tragedy and loss, with a chapter about a Vietnam veteran who recorded his experiences because he couldn’t talk about them. <em>Put Your Heart on Paper</em> tells the stories of people who enjoyed improved relationships from sharing written thoughts.</p>
<p>In <em>Write It Down, Make It Happen</em>, Klauser explains that brain-heightened attention triggers “go-incidences” (rather than co-incidences) by gaining a sharper focus on the world.</p>
<p>Examples come easy: your ear catches your spoken name above the chatter across a crowded room; a mother awakes to her baby’s cry and no other sound; after Klauser bought a “eucalyptus” Honda, she began to notice how many other green cars are on the road.</p>
<p>“The world cooperates with the plan,” she says. “It activates part of your brain. You start paying attention. You make a commitment to its possibility and things start happening. Once you write down a goal, your brain is working overtime to see that you get it.”</p>
<p>For more information on Klauser&#8217;s presentation and how to register, visit <a title="Summit Business Conference interview" href="http://www.summitbusinessconference.com/summit-business-conference-interview/" target="_blank">www.SummitBusinessConference.com</a></p>
<p>&nbsp;</p>
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		<title>There are going to be 10 Winners: Shouldn&#8217;t one of them be your Community?</title>
		<link>http://www.communityreinvention.com/2011/09/16/there-are-going-to-be-10-winners-shouldnt-one-of-them-be-your-community/</link>
		<comments>http://www.communityreinvention.com/2011/09/16/there-are-going-to-be-10-winners-shouldnt-one-of-them-be-your-community/#comments</comments>
		<pubDate>Fri, 16 Sep 2011 09:47:51 +0000</pubDate>
		<dc:creator>Jon Schallert</dc:creator>
				<category><![CDATA[Free Webinars]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Proactive Communities]]></category>
		<category><![CDATA[Summit Business Conference]]></category>
		<category><![CDATA[Summit Contest]]></category>
		<category><![CDATA[Jon Schallert workshop]]></category>
		<category><![CDATA[Main Street]]></category>
		<category><![CDATA[Summit Business Conference Contest]]></category>
		<category><![CDATA[Win free stuff]]></category>

		<guid isPermaLink="false">http://destinationublog.com/?p=1070</guid>
		<description><![CDATA[Our company loves contests, especially ones that motivate communities to support local businesses. That's why we're awarding $22,000 in our company's consulting services to those communities who send the most people from their city or town to the Summit Business Conference in Boulder, Colorado, October 18-19 (where I'm one of the 9 speakers).]]></description>
			<content:encoded><![CDATA[<p><a href="http://destinationublog.com/wp-content/uploads/2011/09/Your-community-could-be-a-winner1.jpg"><img class="alignleft size-full wp-image-1090" title="Your community could be a winner!" src="http://destinationublog.com/wp-content/uploads/2011/09/Your-community-could-be-a-winner1.jpg" alt="" width="214" height="370" /></a></p>
<p><strong>The Summit Business Conference Contest</strong></p>
<p>This is Jon Schallert.  Our company loves contests, especially ones that motivate communities to support local businesses. That&#8217;s why we&#8217;re awarding $22,000 in our company&#8217;s consulting services to those communities who send the most people from their city or town to the <a title="Visit the Summit Business Conference site!" href="http://www.SummitBusinessConference.com" target="_blank">Summit Business Conference in Boulder, Colorado, October 18-19</a> (where I&#8217;m one of the 9 speakers).</p>
<p>If you are not familiar with the Summit Business Conference, it&#8217;s an amazing, one-of-a-kind gathering of nine (9) business experts and authors who typically conduct keynote speeches for major international conferences or consult with Fortune 500 companies. But for the Summit Business Conference, they&#8217;ll all be presenting on one stage, over 2 days, united together to help independent business owners, entrepreneurs and anyone who supports local businesses.  You can read more about the Summit Business Conference at their website <a title="Summit Business Conference website" href="http://www.SummitBusinessConference.com" target="_blank">www.SummitBusinessConference.com</a></p>
<p>But back to our Summit Contest.  Here are the details:</p>
<p>The top two (2) communities that have the most people attending the Summit Business Conference from their city or town will receive a <a title="Check out the great list of workshop titles " href="http://jonschallert.com/speaking_topics/default.asp" target="_blank">free Destination Business workshop</a>, presented by me (Jon Schallert) in their area, to be scheduled in 2012. The value for each workshop is over $8,000. Better yet, if you’re one of the winning communities, when I come to speak in your area, charge admission to this event and use my workshop as a fundraiser!</p>
<p>The next three (3) communities with the next highest attendance will receive a free <a title="Learn about our Live Webinars!" href="http://www.destinationuniversity.com/host_a_live_webinar/default.aspx" target="_blank">Destination Business Live Webinar</a>, broadcast from our Destination University studio for up to 500 of your members. The value of each <a title="Go ahead - it's fascinating how we do Live Webinars" href="http://www.destinationuniversity.com/host_a_live_webinar/default.aspx" target="_blank">Live Webinar</a> is $1,500.</p>
<p>The next five (5) communities having the next highest attendance will receive a free community membership to our online training network, <a title="Learn about the only online training network exclusively for business owners and groups that support them" href="http://www.DestinationUniversity.com" target="_blank">Destination University</a>. This annual membership is valued at $360.</p>
<p>In the event of a tie in any of the above categories, a random drawing will be held to determine the awarding of the prizes.</p>
<p><strong>How to Enter</strong></p>
<p>It’s very simple: Publicize the Summit Business Conference in your city, town,  downtown, or Main Street district and encourage your local business owners to register. Send a representative from your organization too, if you want them to learn the advanced business skills that are going to be discussed at the Summit Conference.  But remember: Since there are a limited number of seats, once the 250 seats are sold, attendance will be closed. <span style="text-decoration: underline;">Obviously, communities that register the most people earliest will have the best chance to win.</span></p>
<p>Encourage your community leaders and business owners to learn about the <a title="Summit Business Conference website" href="www.SummitBusinessConference.com" target="_blank">Summit Business Conference</a> by visiting the Conference website, <a title="Jump over to the Summit Business Conference website" href="http://www.summitbusinessconference.com/" target="_blank">www.SummitBusinessConference.com</a>, and the Summit Conference blog on the website. You can download digital PDF brochures of the conference by clicking <a title="Download a PDF of the Summit Conference brochure" href="http://www.summitbusinessconference.com/downloads/Summit%20Business%20Conference%20Brochure.pdf">here.</a> Once downloaded, you can email them to your community leaders and entrepreneurs. If your group would like hard-copy brochures to distribute to your local businesses, just call our office. We will ship them to you so you can pass them out.</p>
<p>We have structured this contest so both large cities and small towns have an equal chance to win.</p>
<p>Good luck!  We look forward to seeing you in Boulder, Colorado on October 18-19.</p>
<p><em>Jon Schallert</em></p>
<p>PS:  Some communities like <a title="Learn about Phillps County's scholarship program" href="http://www.discoverpced.com/pced-info/2127/" target="_blank">Phillips County, Kansas</a> have created scholarships for their business owners to help them pay for the costs of attending the Summit Business Conference.  If you want the businesses in your community to improve, you have to be proactive!</p>
<p>&nbsp;</p>
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		<title>Mike Kerr is excited about going to work. How excited are you?</title>
		<link>http://www.communityreinvention.com/2011/08/30/mike-kerr-is-excited-about-going-to-work-how-excited-are-you/</link>
		<comments>http://www.communityreinvention.com/2011/08/30/mike-kerr-is-excited-about-going-to-work-how-excited-are-you/#comments</comments>
		<pubDate>Tue, 30 Aug 2011 13:22:34 +0000</pubDate>
		<dc:creator>Jon Schallert</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Small Business Advice]]></category>
		<category><![CDATA[Summit Business Conference]]></category>
		<category><![CDATA[Creativity Expert]]></category>
		<category><![CDATA[Humor at work expert]]></category>
		<category><![CDATA[Michael Kerr Humor Expert]]></category>
		<category><![CDATA[Mike Kerr]]></category>
		<category><![CDATA[Mike Kerr at the Summit Business Conference]]></category>
		<category><![CDATA[Mike Kerr Creativity Expert]]></category>
		<category><![CDATA[Summit Business Conference Boulder Colorado]]></category>

		<guid isPermaLink="false">http://destinationublog.com/?p=1035</guid>
		<description><![CDATA[Mike Kerr is the opening keynote speaker at the Summit Business Conference. Mike is going to teach all of us how we as leaders of our businesses and organizations can stamp out daily stress, boost the morale of our teams, infuse creativity into our lives, and create an inspiring business and work environment, one that’s loved by our employees and also our customers.]]></description>
			<content:encoded><![CDATA[<p><a href="http://destinationublog.com/wp-content/uploads/2011/08/Mike-Kerr-Humor-Expert-at-the-Summit-Business-Conference-Boulder-Colorado-October-18-19.jpg"><img class="alignleft size-full wp-image-1037" title="Mike Kerr Humor Expert at the Summit Business Conference Boulder Colorado October 18-19" src="http://destinationublog.com/wp-content/uploads/2011/08/Mike-Kerr-Humor-Expert-at-the-Summit-Business-Conference-Boulder-Colorado-October-18-19.jpg" alt="" width="142" height="310" /></a>Mike Kerr is the opening keynote speaker at the <a title="Summit Business Conference October 18-19 in Boulder Colorado" href="http://www.SummitBusinessConference.com" target="_blank">Summit Business Conference</a>.</p>
<p>Mike is going to teach all of us how we as leaders of our businesses and organizations can stamp out daily stress, boost the morale of our teams, infuse creativity into our lives, and create an inspiring business and work environment, one that’s loved by our employees and also our customers.</p>
<p>You can read more about Mike at <a href="http://www.mikekerr.com/" target="_blank">www.MikeKerr.com</a> but you can also see how excited Mike is to begin his Monday workday by clicking on the link below to watch the video on our Summit Business Conference blog.</p>
<p><a title="Watch Mike Kerr go to work!" href="http://www.summitbusinessconference.com/?p=499" target="_blank">Mike Kerr is excited to go to work?  Wouldn&#8217;t it be great to feel this way?</a></p>
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		<title>Using Yammer to create a company network</title>
		<link>http://www.communityreinvention.com/2011/08/18/using-yammer-to-create-a-company-network/</link>
		<comments>http://www.communityreinvention.com/2011/08/18/using-yammer-to-create-a-company-network/#comments</comments>
		<pubDate>Thu, 18 Aug 2011 19:43:50 +0000</pubDate>
		<dc:creator>Jon Schallert</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://destinationublog.com/?p=1015</guid>
		<description><![CDATA[Yammer is a social networking program that connects all your company’s employees through one central communication channel. It’s free to use, it’s totally private, and it’s only for your company. I first read about Yammer in a business magazine, where a boss was talking about how he was connecting easily with his employees and keeping [...]]]></description>
			<content:encoded><![CDATA[<p>Yammer is a social networking program that connects all your company’s employees through one central communication channel. It’s free to use, it’s totally private, and it’s only for your company.</p>
<p>I first read about Yammer in a business magazine, where a boss was talking about how he was connecting easily with his employees and keeping everyone on the same page. “Wow”, I thought, “this program is for me.” I thought since I travel a lotand I have employees often working on projects that I should know about, this would be the perfect way for me to pull them all together.</p>
<p>Wrong!  But here’s how to know if it’s right for your company.  Click here to read the rest of this article (or whatever you say).</p>
<p>Yammer is quite an innovative program. Yammer allows you to set up an email communication network with your employees through their computers and smartphones.  As the owner, you start the ball rolling by inviting all of your employees to get Yammer on their computers.  One requirement though: all employees must have a verified company email address, or put another way, <span style="text-decoration: underline;">they all must have email addresses that end in the same company domain suffix.</span></p>
<p>This all is activated by you, as the initiator of the network, by emailing all of your employees and telling them to download the free Yammer software into their computers, and to download the software into their smartphones, if you want to also communicate with them through their phones.</p>
<p>Right away, you can see some of the parameters that have to exist for this program to work for your company: multiple employees in various locations who have computers or smartphones. If you and two employees are in the same physical location, there’s no need for Yammer.</p>
<p>But if you do have multiple locations with several employees, Yammer allows everyone to hear the same information coming from you. I can see a real advantage of this when you want to convey one message to everyone. But unlike emailing a group of employees, Yammer also allows them to contribute and bounce ideas off each other through your private Yammer network.  For those of you who have several stores, with employees in each store, I see Yammer as a way to get your employees more involved in discussions and to get them to contribute with their ideas. Of course, as the contributions happen, everyone connected to the Yammer network sees all the conversations.</p>
<p>I can see the strengths of using Yammer for some of you.  Check it out at <a href="http://www.Yammer.com/">www.Yammer.com</a>.</p>
<p>&nbsp;</p>
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		<title>In Praise of Slackers</title>
		<link>http://www.communityreinvention.com/2011/07/07/in-praise-of-slackers/</link>
		<comments>http://www.communityreinvention.com/2011/07/07/in-praise-of-slackers/#comments</comments>
		<pubDate>Thu, 07 Jul 2011 16:58:04 +0000</pubDate>
		<dc:creator>Jon Schallert</dc:creator>
				<category><![CDATA[Becoming a Destination Business]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Small Business Advice]]></category>
		<category><![CDATA[Becoming a Destination]]></category>
		<category><![CDATA[Creating a Destination Business]]></category>
		<category><![CDATA[Jon Schallert]]></category>
		<category><![CDATA[Schallert blog]]></category>
		<category><![CDATA[Slackers]]></category>
		<category><![CDATA[Small business reinvention]]></category>

		<guid isPermaLink="false">http://destinationublog.com/?p=975</guid>
		<description><![CDATA[The last time I wrote in my blog, I wrote about complaining business owners who don’t make changes to improve their businesses. Looking back, I was wrong about them. I admit it!

I am now ready to embrace the complainers!  Here’s why:]]></description>
			<content:encoded><![CDATA[<p><a href="http://destinationublog.com/wp-content/uploads/2011/07/You-gotta-love-the-slackers.jpg"><img class="alignleft size-full wp-image-978" title="You gotta love the slackers" src="http://destinationublog.com/wp-content/uploads/2011/07/You-gotta-love-the-slackers.jpg" alt="" width="280" height="251" /></a>The last time I wrote in my blog, I wrote about complaining business owners who don’t make changes to improve their businesses.  If you don’t remember what I wrote, you can read it <a title="Why Some Owners Learn While Others Complain" href="http://destinationublog.com/2011/05/12/why-some-owners-learn-while-others-complain/" target="_blank">by clicking here.</a></p>
<p>Looking back, I was wrong about them.  I admit it!</p>
<p>I am now ready to embrace the complainers!  Here’s why:</p>
<p>My revelation on this point occurred when Alisa, our new Business Development Manager, left during the morning for a dentist appointment, but later returned a couple of hours later, resuming her regular duties.  Thinking about my own dentist appointments that are often filled with needles of Novocain shot into my gums, making it impossible for me to talk when I return to work, I couldn’t help but notice that she seemed quite functional.</p>
<p>So, I asked her: “How are your teeth?  Are you in pain?  Are you still OK to be at work?” But Alisa assured me she was totally fine.</p>
<p>She then said to me: “My dentist told me that if all his patients took care of their teeth like me, there’d be no need for her.  She’d be out of work.”  She explained that she took great care to clean and maintain her teeth after being told how important it was, and how her dentist appointments were non-eventful checkups absent of the pain I regularly came to associate with my visits.</p>
<p>We talked a little more and then, my light bulb moment occurred. It came to me in a flash that <span style="text-decoration: underline;">if everyone with teeth, brushed, flossed, and cared for them like Alisa, what a huge impact that would have on the dental industry!</span> How would these dentist offices stay open, if all of their patients gave them nothing to do?</p>
<p>Let me use my dentist as an example.  I think my dentist’s office employs about 5-7 people, and I’d guess they are all pretty well paid professionals, all doing their work on people who don’t brush and floss as well as Alisa does. What if these people had no work?  For example, my dentist is a great dentist and a great guy, but I bet he doesn’t have any other marketable skills besides dentistry (maybe watch repair, with those tools he’s accumulated and his steady hand). But the rest of his staff? Not so talented.  I foresee “Will clean teeth for food” handwritten signs by the interstate.</p>
<p>Now, take this idea a step further. Multiply the impact if every dentist office in the country closed because everyone took care of their teeth like they should. Think of the massive unemployment problems that would result.  I bet most of these dental workers would be out on the streets, forced to selling their stash of free toothbrushes and mini toothpaste tubes. And think about that loss of revenue that previously circulated in our economy from people paying for dentures, implants, cleanings, oral surgery, x-rays…all of it gone!  <span style="text-decoration: underline;">What an economic downturn our country would experience, if everyone cared for their teeth like Alisa!</span></p>
<p>And that’s when it dawned on me that I’ve been looking at this the wrong way.  All those business owners who don’t attend my workshops, who don’t make their businesses unique and distinctive…these are people I should be thanking!  The owners who complain all the time and do little to help themselves while remaining stagnant, I should hug!  These owners are the ones who are maintaining the below-average business standards that allow the rest of my clients to stand out.  These owners are the people who set the low bar! These are the entrepreneurs who make it possible for any other company to look so good, by them being so bad at what they do.  These are the people whose poor service gets anchored in the minds of customers, so when my clients’ employees go just a little above and beyond the call of duty, their efforts seem Herculean.</p>
<p>I am the first one to admit when I am wrong, and I was wrong about the slackers.  It was wrong for me to have berated them.  The slackers, malcontents, and complaining business owners have done nothing wrong.  Granted, they haven’t done anything particularly right either, but they don’t deserve to be flogged into changing.</p>
<p>I’ve changed my mind!  Immobile owners like these should be praised. They should be encouraged to “Do nothing, move nowhere, change not!” Their businesses are perfect, in their most imperfect states, and the rest of the proactive business world needs them to maintain their business inertia.</p>
<p>So to all owners out there who are constantly working to improve yourself and your business position, do this: The next time you see one your business peers who fits this slacker/complainer description, don’t avoid them. Don’t look away. And certainly don’t berate them with those positive suggestions of change you typically heap on them. Next time, give them a hearty pat on the back and a cheery “Carry on!”</p>
<p>Their mediocre business is crucial to your creation of the Destination Business of your dreams. Without them, your challenges would be much more difficult.</p>
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		<title>Why Some Owners Learn, While Others Complain</title>
		<link>http://www.communityreinvention.com/2011/05/12/why-some-owners-learn-while-others-complain/</link>
		<comments>http://www.communityreinvention.com/2011/05/12/why-some-owners-learn-while-others-complain/#comments</comments>
		<pubDate>Thu, 12 May 2011 16:32:00 +0000</pubDate>
		<dc:creator>Jon Schallert</dc:creator>
				<category><![CDATA[Competing in Today's Economy]]></category>
		<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://destinationublog.com/?p=939</guid>
		<description><![CDATA[Why is it that some owners are interested in continually improving themselves, learning more, growing their businesses, while others wouldn't attend if you'd pay them?  Why are others more resistant to learning new techniques to grow their businesses, but committed to being the most vocal complainers on the block?]]></description>
			<content:encoded><![CDATA[<table id="content_LETTER.BLOCK13" border="0" cellspacing="0" cellpadding="5" width="100%">
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<p><a href="http://destinationublog.com/wp-content/uploads/2011/05/Why-some-owners-learn-while-others-complain.jpg"><img class="alignleft size-full wp-image-963" title="Why some owners learn while others complain" src="http://destinationublog.com/wp-content/uploads/2011/05/Why-some-owners-learn-while-others-complain.jpg" alt="" width="126" height="436" /></a>When I spoke in Battle Creek, Michigan and Lafayette, Indiana two weeks ago, it was like old home week!  In my Lafayette audience, there were ten (10) business owners who stayed all day for my workshop, who had also attended my 2 1/2 day Destination BootCamp previously (three of them had attended twice!).</p>
<p>So why is it that some owners are interested in continually improving themselves, learning more, growing their businesses, and re-attending my workshops multiple times, while others wouldn&#8217;t attend if you&#8217;d pay them?  Why do some owners proactively engage in their businesses to take them to much higher levels?  Why are others more resistant to learning new techniques to grow their businesses, but committed to being the most vocal complainers on the block?</p>
<p>After 25 years of consulting with tens of thousands of business owners, I&#8217;ve concluded that complaining is so much easier than going through the process of reinvention that is necessary if one really wants to accelerate the growth of a business.  I&#8217;ve also concluded that it&#8217;s kind of fun to take on the role of the grumpy curmudgeon, pointing out the mistakes of everyone else and being the preeminent vocal critic.</p>
<p>But in this world of small business, I&#8217;ve learned the number one characteristic of the best-of-the-best is their eagerness to always want to learn more. You see, the true geniuses of small business are really not geniuses at all. They&#8217;re great listeners. They&#8217;re voracious learners. They are rapid processors of new information, and they make it their goal to surround themselves with people who are similar. They know this is the way they will become more prosperous. They know they don&#8217;t know it all. They know there are new things they haven&#8217;t heard and they know they must reinvent their businesses, continually.</p>
<p>Here&#8217;s what I get a kick out of: in both cities where I spoke, we had multi-million dollar business owners, some with over 30 years of experience, staying and taking notes for over 6 hours, sitting shoulder to shoulder with brand new owners, some not one month into running their businesses.</p>
<p>Then, there were those owners who stayed home, thinking they knew what I was going to say, thinking they already knew all they needed to know, some conducting their own silent boycott of the event. Unfortunately, those that stayed home not only missed learning something new from me, but they missed learning from all those world-class owners in my audience.</p>
<p>At both workshops, I gave over 70 specific steps any owner can implement to improve their sales, right when they walk out the door. Honestly, I have the least sympathy for owners who have their businesses in Lafayette and Battle Creek who didn&#8217;t attend, who then complain that their community isn&#8217;t helping them to be successful. There were owners driving in from hours away to attend these conferences, some coming in the night before and staying in hotels.  If you purposely skipped this event when it was right in your backyard, you missed a huge learning opportunity that your community served up to you.</p>
<p>The greatest thing about our entrepreneurial system is that anyone can start a business and become their own boss. We are guaranteed this freedom. But after that, you&#8217;re free to follow your own course.</p>
<p>To grow and learn. To stay put and be right. All your choice.</p>
<p>Ultimately, to succeed. Or not.</p>
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		<title>Handling Your Great, Good, and Bad Ideas: A 3-Step Process, Part 2</title>
		<link>http://www.communityreinvention.com/2011/05/08/handling-your-great-good-and-bad-ideas-a-3-step-process-part-2/</link>
		<comments>http://www.communityreinvention.com/2011/05/08/handling-your-great-good-and-bad-ideas-a-3-step-process-part-2/#comments</comments>
		<pubDate>Mon, 09 May 2011 03:31:35 +0000</pubDate>
		<dc:creator>Jon Schallert</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://destinationublog.com/?p=913</guid>
		<description><![CDATA[Last week, I talked about the 3-step process of handling your overload of ideas.  Here is the second key in this process that you must remember...]]></description>
			<content:encoded><![CDATA[<p><a href="http://destinationublog.com/wp-content/uploads/2011/05/PIC2.jpg"><img class="alignleft size-medium wp-image-919" title="Thinking the same as everyone else will never cause a revolution" src="http://destinationublog.com/wp-content/uploads/2011/05/PIC2-236x300.jpg" alt="" width="236" height="300" /></a>Last week, I talked about the 3-step process of handling your overload of ideas.  Here is the second key in this process that you must remember:</p>
<p>Remember this #2.  <span style="text-decoration: underline;">You have too many ideas.</span></p>
<p>Let me make this clear:  In your big pile of ideas, some of the ideas you’ve gathered are not that good.  Some of them will make your business identical to everyone else in your industry.  Personally, I teach the opposite of this in my Destination workshops and BootCamp.  I recommend trying to separate those ideas out because you received those ideas from all the owners who were at that trade show who all shared all the things that worked in their businesses.  Everyone puts all their same ideas together, like a big casserole, and says “You should do this.”</p>
<p>Have you ever had a really good casserole?  I never had.  Excuse me for saying this, Mom, but except for the potato chips crumbled on top, it’s all the same inside, a bunch of gooey consistent slop.</p>
<p>Plus, why is everyone surprised when they take these ideas, collected from everyone else in the same industry and you run back to your businesses and implement the same things that everyone else is doing, and then, a couple of months later, all your customers start ignoring what they’ve seen everywhere else?</p>
<p>My advice is to avoid ideas spun from the masses.  Think originally!  Seek out ideas that are one-of-a-kind, unless you want your business to be just like all the rest.</p>
<p>You don’t want to focus on those identical ideas because you want to be a Destination.  Magnifying your differences should be your focus.</p>
<p>Let’s keep going through that pile of ideas, and how you sort them out.  Some of the ideas in your pile are bad.  You read them and they are impractical, poorly thought-out, illogical, or just dumb.  Ignore those ideas.</p>
<p>But even if you remove all of the casserole ideas and the bad ideas from your list, you will still have a huge pile of ideas that are good and some that might be brilliant, and some that you don’t understand at all, but there are probably still too many ideas in your remaining pile for one or two of you to implement.</p>
<p>Tomorrow, we’ll talk about the strategy that creative business owners use to get through their mass of ideas to find the gems!</p>
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		<title>Handling Your Great, Good, and Bad Ideas: A 3-Step Process, Part 1</title>
		<link>http://www.communityreinvention.com/2011/05/03/handling-your-great-good-and-bad-ideas-a-3-step-process-part-1/</link>
		<comments>http://www.communityreinvention.com/2011/05/03/handling-your-great-good-and-bad-ideas-a-3-step-process-part-1/#comments</comments>
		<pubDate>Wed, 04 May 2011 03:55:55 +0000</pubDate>
		<dc:creator>Jon Schallert</dc:creator>
				<category><![CDATA[Competing in Today's Economy]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Getting Out of a Business Slump]]></category>
		<category><![CDATA[Low Cost Marketing]]></category>
		<category><![CDATA[Becoming a Destination]]></category>
		<category><![CDATA[Community Reinvention]]></category>
		<category><![CDATA[Destination BootCamp]]></category>
		<category><![CDATA[handling good ideas]]></category>
		<category><![CDATA[Jon Schallert Destination Business strategy]]></category>
		<category><![CDATA[Small business reinvention]]></category>
		<category><![CDATA[What to do with too many ideas?]]></category>

		<guid isPermaLink="false">http://destinationublog.com/?p=898</guid>
		<description><![CDATA[Here’s something that’s critical if you are going to build a better business: learn to act on your great ideas, nurture your good ones, and discard your bad ones.  But this is easier said than done, especially for most owners of businesses.  You see, most owners are extremely creative people with ideas constantly popping up in their heads every day...]]></description>
			<content:encoded><![CDATA[<p><a href="http://destinationublog.com/wp-content/uploads/2011/05/Great-idea-or-bad-idea.png"><img class="alignleft size-medium wp-image-904" title="Great idea or bad idea" src="http://destinationublog.com/wp-content/uploads/2011/05/Great-idea-or-bad-idea-123x300.png" alt="" width="123" height="300" /></a>Here’s something that’s critical if you are going to build a better business: learn to act on your great ideas, nurture your good ones, and discard your bad ones.</p>
<p>But this is easier said than done, especially for most owners of businesses.  You see, most owners are extremely creative people with ideas constantly popping up in their heads every day.</p>
<p>Do you recognize yourself?  If so, this blog post is for you.</p>
<p>I see it all the time.  Most owners keep lists and pages of their ideas.  Owners are great note-takers and list-makers. The problem comes finding time to act on those ideas.  Rather than devoting time to work on them (what companies call innovation time, or research and development), most owners work <span style="text-decoration: underline;">in their businesses</span> and will do anything to NOT work on their ideas.  For example, some owners read trade publications, talk to business owners in their same field, and attend industry conferences, and when they return, they are thoroughly overloaded with more ideas, piles of notes and scribbles of thoughts, and magazines where they’ve highlighted every word in yellow.</p>
<p>Face it. You have more ideas than you need!  And I’m including the bad ideas you get from people who come up to you, knowing very little about your business, who say: “You should do this, if you want to make more money.”</p>
<p>Do the math, and collectively, you have some great ideas mixed in with a bunch of good ideas, about half-a-ton of not so good ideas, and a couple of hundred ideas that you don’t know if they’re good or not, and a few that you wrote down or heard that you don’t understand.</p>
<p>Then, I come around and tell you to reinvent your business as a Destination which really puts you in overload (it shouldn’t; my stuff’s the easiest).</p>
<p>Here is the first step in the process to help you handle your great, good, and bad ideas.</p>
<p>Today I will share the First Idea.  #2 and #3 will appear in this blog in the next two days.</p>
<p>#1 Step: <span style="text-decoration: underline;">Remember that there is only one you.</span></p>
<p>“There is only one you”.  What does that mean?  It means that you are limited in what you alone can accomplish as one person.  Your parents used to say “There is only one you” but they meant that you were like a shining star or unique like a snowflake.  And though you might have been and maybe are now, I don’t mean it that way.</p>
<p>Put another way: <span style="text-decoration: underline;">You are just one person trying to handle too much.</span></p>
<p>But, you might say, “Wait, it’s not just me!”  You might say this because you have a supportive partner or spouse or good employees who are likewise focused on your business.  Yes, this support is wonderful, but that makes a few more “kind-of-like yous”, and even though your spouse might be infinitely more talented than you and right on the same page, that only means there is at most, just one more than you.</p>
<p>And yes, some of you have brilliant people working for you.  They can take some responsibility for handling different ideas.  But deep down, you know that there is a reason your employees work for you and don’t have their own businesses.  <span style="text-decoration: underline;">They are not you, and some aren’t even like you.</span> They don’t wake up in the middle of the night in a cold sweat, thinking how to make payroll the next day. They sleep at night while you are up thinking of the hundreds of ideas that caused you to sit up in bed.  They don’t agonize over that customer your business just lost, and that sale that just walked out the door.  Deep down, they are less committed.</p>
<p>Granted, there are other possibilities to have more people help you with your ideas.  You can delegate responsibilities to others (though most owners don’t do this real well because you have a tendency to be a little controlling, oh, snowflake that you are).  Yes, delegation is a possibility.</p>
<p>But let me come back to what I said: There is only one you.  And you know it, and for the most part, the really great ideas that are percolating around up there will have to be put into practice by you.</p>
<p>Tomorrow, we’ll cover the reality of having too many ideas, and what to do about it.</p>
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		<title>And then, my banker said to me&#8230;</title>
		<link>http://www.communityreinvention.com/2011/04/29/and-then-my-banker-said-to-me/</link>
		<comments>http://www.communityreinvention.com/2011/04/29/and-then-my-banker-said-to-me/#comments</comments>
		<pubDate>Fri, 29 Apr 2011 17:17:47 +0000</pubDate>
		<dc:creator>Jon Schallert</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://destinationublog.com/?p=886</guid>
		<description><![CDATA[Here’s a story I have to share with you.  This was related to me by one of my clients and even though this story is outrageous, this is a  true story.  I couldn't make this stuff up!]]></description>
			<content:encoded><![CDATA[<p><a href="http://destinationublog.com/wp-content/uploads/2011/04/You-know-you-need-a-new-banker-when.png"><img class="alignleft size-medium wp-image-889" title="You know you need a new banker when" src="http://destinationublog.com/wp-content/uploads/2011/04/You-know-you-need-a-new-banker-when-300x57.png" alt="" width="300" height="57" /></a>Here’s a story I have to share with you.  This was related to me by one of my clients and even though this story is outrageous, this is a true story.</p>
<p>I couldn&#8217;t make this stuff up!</p>
<p>One business owner I work with was in her local bank, speaking to her bank&#8217;s Manager about the changes she was making to her business.  This very proactive owner was sharing the steps she was taking to grow her sales, and how she was working to become more of a Destination, pulling customers to her business from a greater distance outside their immediate town.  This process of becoming a Destination Business, she explained, would help improve their whole community, as more customers make the trip to see her business, other businesses nearby would benefit from the increased traffic.  This owner continued explaining the detailed steps she was taking to drive more sales and customers into her business, including physical interior and exterior improvements to her facade and floorspace, and major marketing changes she was excited to be implementing.</p>
<p>The banker intently listened to the owner, but finally turned to her and asked point-blank: “Why do you want to be busier?”</p>
<p>True story!  Unbelievable!</p>
<p>Maybe it&#8217;s time for this owner to find a new bank that envisions her business as large as she does.</p>
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